Free trials and coupon codes
Free trials
Some plans start with a free trial. When one is available to you, the plan's card on the Billing page says so and says how many days it lasts. A trial is for accounts that have not had a paid subscription before.
You enter a card to start the trial, but nothing is charged until it ends. During the trial you have everything the plan includes.
- When you are charged. The Billing page shows the date under your current plan: "Free trial until", followed by the day of the first charge. Paddle, which handles our payments, also emails you the date and the price.
- Cancelling. Click Cancel plan on the Billing page any time before that date and you are not charged. You keep the plan until the trial ends, and you can change your mind with Keep my plan until then.
- Changing plan. You can switch to another plan during the trial. It applies right away, nothing is charged, and the trial ends on the same day as before. From then on you pay the new plan's price.
Coupon codes
If you have a coupon code, use it when you start a subscription:
- Open the Billing page.
- Type the code in the Have a code? field above the plans and click Apply.
- The plans the code works for now show the reduced price, with the usual price crossed out. Above them you can read what the code gives, for example 20% off the first 3 payments.
- Choose a plan and pay. The checkout shows the reduced total.
If someone sent you a link with the code in it, the code is filled in for you when the page opens.
After you subscribe, the Billing page shows your code under the current plan, with the date until which your payments are reduced.
If a code is not accepted
The page tells you why. A code can be mistyped, expired, used as many times as it allowed, or meant for a different plan. Capital and small letters do not matter.
Good to know
- A code and a free trial work together. The trial comes first, and the discount starts with your first payment.
- One code per subscription.
- The code field is there until you subscribe. If you already have a subscription and were given a code, contact support and we will add it. It then applies from your next payment.
See also upgrade or change your plan and manage your subscription.
Still need a hand?
Contact support